This is the main organization name. This is used to link resource to its group/tenant/organization/enterprise. Then using in path for GET you can set to "~" to use the domain name linked to your token/key instead of the domain name itself when reading for your own domain.

When used in path the callqueue value will link to a extension id for a preconfigured callqueue. If using agent actions like "login" you can use "all" to change action for all of the queues the agent is in currently, it can not be used for agent update requests.

This is the agent identified to be used to manage a agent in a call queue. The format can be user@domain or sip:device@domain depending on how the queue is indented to be administered. If you are using a auth method with a valid user level access you can use "~" and the api will assume the agent is user@domain format and grab that from the token.