Discussions
check-sync option on update device
In the V1 API I could send object=device, action=update, domain=, device=, check-sync=yes. This would, I believe, send a SIP INFO message to the device. I don't see an equivalent in the V2 method PUT /v2/domains//users//devices/. What value should I send in the PUT? is it still "check-sync=yes"?
What is the best practice to impliment rate limiting api calls?
As it stands now, if there is a bug in a client code or even a malicious attempt, a single client can potentially overload the API and as such the rest of the platform which we have seen in real world settings.
I cant update the auto attendant intro greeting using the api
I get a 202 accepted but its never updated
Messaging Compliance - Opt-Out
How are others in the community handling messaging compliance requirements, specifically with regards to the opt-out message and adding STOP responders to the outbound blocking list? Is the only option manual addition and management by the user/customer or has someone put together a creative solution?
Guidance or Documentation for PORTAL_EXTRA_JS
The UI Parameter 'PORTAL_EXTRA_JS' allows for custom JavaScript to be inserted into the portal. Several elegant solutions including prompt-voice has successfully used this to integrate their third party application directly into the Manager Portal.
Setting custom agent states
How to use api v2 to set CUSTOM agent states please ?
Field Mispelled for Dial Rule Call
When trying to add a new dial rule into a dial plan via the docs, I found that the field "dail-rule-matching-to-uri" is mispelled. I started looking through all of the calls under the Dialrule category and found that it's mispelled in the other calls too. Can we get this fixed?
Agent Subscription
Is there any detailed documentation on 'agent' events ?
Concurrent Call Center Agent Count
Hi,
How to obtain clientId/Secret for a Sandbox account
Hi,