Discussions
Missing parameter values for Event Subscriptions in API Reference
Programmatically we can set these, but the reference is missing them.
API Changed after V44 to Read all MAC's only 96 are being genearted
We used to use https://core1.acme.com/ns-api/?object=mac&action=read&format=json to pull list of all MAC;s. We would typically get thousands of MAC's and now we are only seeing about 96 when posting the get.
Edit an SMS number?
The only thing I can find is Update SMS Number Copy https://{server}/ns-api/v2/domains/{domain}/smsnumbers/{smsnumber}
Messaging Compliance - Opt-Out
How are others in the community handling messaging compliance requirements, specifically with regards to the opt-out message and adding STOP responders to the outbound blocking list? Is the only option manual addition and management by the user/customer or has someone put together a creative solution?
Guidance or Documentation for PORTAL_EXTRA_JS
The UI Parameter 'PORTAL_EXTRA_JS' allows for custom JavaScript to be inserted into the portal. Several elegant solutions including prompt-voice has successfully used this to integrate their third party application directly into the Manager Portal.
Setting custom agent states
How to use api v2 to set CUSTOM agent states please ?
Field Mispelled for Dial Rule Call
When trying to add a new dial rule into a dial plan via the docs, I found that the field "dail-rule-matching-to-uri" is mispelled. I started looking through all of the calls under the Dialrule category and found that it's mispelled in the other calls too. Can we get this fixed?
Agent Subscription
Is there any detailed documentation on 'agent' events ?
Concurrent Call Center Agent Count
Hi,
How to obtain clientId/Secret for a Sandbox account
Hi,