Discussions
Oauth - Get Access Token has Bearer Token as a prereq.
When authenticating and trying to request a bearer token within the documentation, the sample tool on the right is asking the user to supply a bearer token (seems to defeat the point). Can this be fixed?
Posted by Chad Ryder 28 days ago
How do I point an auto attendant option to the company directory via the API?
The auto attendant options have very little explaination as to what each options does, and none of them seem to point to the Company Directory even though that is definitely an option via the portal.
Posted by Taylor Lowers about 1 month ago
How can I read "Custom Offline" stats for Call Center Agents?
I currently have an app that reads "Agent Availability" using the API "agentLog" object:
<https://api.netsapiens.com/ns-api/?object=statistics&action=read>
{
domain: example.com
type: agentLog
start_date: 2016-08-16 00:00:00
end_date: 2016-08-17 23:00:00
group:
fields: L,B,AM,AAM
remove_zeros: true
}
Our client has added custom offline statuses to their Snap Solution. I.e. "Bathroom", "Staff Meeting", etc.
Are there "fields" that I can use to access the agentLog stats for custom statuses other than the standard "fields" found in the link below?
<https://api.netsapiens.com/ns-api/webroot/apidoc/#api-Call_Center_Stats-ReadAgentLog>.
Posted by null 3 months ago
V44.1 marked as Beta
Can the API documentation be updated on V44.1 from beta to stable?
Posted by Jeremy Apple 4 months ago
V44.1 Timeframe APIs
Need API documentation on how to use TimeFrame Holidays, Custom and Recurrence.
Posted by Jeremy Apple 4 months ago
Get Specific Domain With Billing Summary
Hi,
I'm wondering the differences on domainbilling between:
count_users_total and count_user_scopes_basic_users?
As I am getting back 18 for count_users_total and 23 for count_user_scopes_basic_user.
Posted by kris haynes 5 months ago
Read Dialrules in a Dialplan
On this API, If I wanted to cycle through all the dial rules is there another parameter that needs to be set? I get the first 100 records it appears.
Posted by Lance E Quimby 5 months ago